PTC SPM Benefits Assessment
The business value of improving your Service Parts Management with PTC
PTC wanted to help prospects better understand and tally the potential business value of Service Parts Management.
The PTC team had a spreadsheet developed by an internal SME, and this was being used successfully to create business cases for proposed purchases, however, the spreadsheet based tool was only being used by a small group of experts, and as a result, business value wasn’t being introduced to as many service prospects as it could have been.
PTC leveraged Alinean to enrich, validate and convert the internal spreadsheet into an interactive self-service tool. Accessed from PTC.com, the tool is used effectively by prospects, sales reps and partners to assess challenges, quantify benefits, and gather the initial financial justification to prioritize Service Parts Management with executives. The program is now scalable, enabling PTC to leverage business value earlier in the buyer’s journey, and in more deals than ever before.